Sales Assistant

We are looking for a full-time Sales Assistant to join our office in China. In this role, you will be responsible for providing administrative and operational support to the Inside Sales team and one or more Account Managers, ensuring smooth execution of sales activities and high-quality customer service.

You will play an important role in preparing quotations, handling sales administration, and supporting customer communication. Working closely with Account Managers, the Inside Sales Team Leader, and colleagues from Product Management, Financial Administration, and Supply Chain, you will contribute to efficient sales processes and accurate information flow across departments.

This position requires a structured, proactive, and service-oriented professional who can manage multiple priorities while maintaining accuracy and attention to detail. You will be a key support function within the sales organization, helping to coordinate sales projects, monitor progress, and ensure timely follow-up with customers and internal teams.

Your activities:

• Prepare quotations and support sales administration

• Provide samples and respond to customer inquiries professionally

• Monitor the progress of sales projects (production, artwork, certification, delivery)

• Maintain accurate data and reporting in NAV

• Support Account Managers and the Inside Sales Team Leader in daily operations

• Coordinate customer communications and mailings

• Identify and follow up on sales-related issues when they arise

Must Have Experience

• HBO thinking and working level

• Several years of relevant work experience in a sales, commercial, or administrative role

• Experience supporting sales activities and communicating with customers

• Knowledge of administrative processes and sales administration

• Strong personal and professional time management skills

• Very good knowledge of Microsoft Office and relevant business systems (preferably NAV)

• Good command of the English language, both spoken and written

• Ability to work accurately, structured, and organized

Nice to have

• Experience working in an international or cross-cultural business environment

• Strong customer focus with clear communication skills

• Experience coordinating sales projects from quotation to delivery

• Experience supporting Account Managers or an Inside Sales team

• Comfortable working independently in a fast-paced, operational environment

• Experience working in a role with significant screen-based work

What we offer 

• Plenty of space for personal growth, ownership and continuous improvement 

• Social Insurance & Housing Fund

• 13th month salary

• Daily fresh lunch, fruit, and great coffee 

• Fitness

• Easily accessible office in Guangzhou, China

Who we are?  

Karsten International develops a wide range of products for daily use, from the latest gadgets to sustainable beauty products. You name it, we make it. In addition to working hard and delivering quality, enjoyment and collegiality are our top priorities. The team consists of driven product developers, sales experts, logistics talents, online marketing specialists and graphic designers. Thanks to a broad international network and more than ten years of experience, we are winning the hearts of consumers all over the world with our products. You will be given every opportunity to contribute to this.  

Our core values (how we work together) 

• Efficient & cost-conscious: We manage time and resources smartly, think critically and value what’s already in place. 

• Ambitious with long-term focus: We take ownership, build lasting relationships and stay humble in our success. 

• Striving for the best: We measure, learn, improve—and challenge each other to exceed expectations. 

• Direct & respectful: We communicate openly and treat everyone with respect, regardless of background. 

• We like to have fun: We enjoy what we do and create a positive, energetic work environment. 

Are you the candidate we are looking for? Then we would like to receive your motivation with CV short motivation via the application link.  

Questions? Ask our Recruiter Fanisha: 

Mobile: +31 6 27 46 47 74 or e-mail y.huang@karsten.nl for questions.